Store Policy

Welcome to Sonic Electric! If we don't have what you're looking for, we'll try to find it for you. Please note that prices and availability may change without notice, and promotional prices are only valid when advertised. When a sale ends, the discounted price is no longer valid. Only one coupon or discount can be applied per order, and coupons cannot be combined or used after their expiration date or after their maximum number of uses have been reached. Coupons also cannot be used on excluded products or brands, and are subject to change without notice.

Please check out our shipping and delivery and return policy pages before placing an order. For special orders and sale items, all sales are final, and special orders must be paid for in advance and cannot be canceled after being placed. Coupons cannot be applied to special orders, and they cannot be price matched. Please note that certain items, including load centers, sale items, halogen/incandescent items, faceplates, recessed trims, recessed housing, assembled items, discontinued items, and specialty order parts, are not returnable. Shipping charges are non-refundable.

If your purchased item is on pre-order, it means that it's currently unavailable at our distribution center. We'll ship your order completely once the item returns to stock, or we may ship a partial shipment of the available items at no extra charge. Please contact us for an estimated lead time on your order.

We do not offer price adjustments for any products following a price reduction. This policy applies universally and under all circumstances.

For Canada, Hawaii, & Alaska orders, please be aware that there may be additional charges for shipping, duties and taxes assessed by the destination country customs officials. Undeliverable, unclaimed, or refused shipments may also incur return shipping charges. Free shipping and coupon code promotions do not apply to Canada, Hawaii, & Alaska orders.

Thank you for shopping with Sonic Electric!